Job Description

We are currently recruiting experienced Medical Receptionists to join a friendly and supportive GP Surgery based in Kent. This is a great opportunity for someone who enjoys working in a busy patient-facing environment and is confident using clinical systems.

Role Overview

You will be the first point of contact for patients, providing a high standard of customer service both face-to-face and over the phone. The ideal candidate will be organised, professional, and able to remain calm under pressure.

Working Pattern

• Days: Monday, Tuesday & Wednesday

• Hours: 07:45 – 18:00 (with appropriate breaks)

• Location: Kent

• System: EMIS Web (experience required)

Key Responsibilities

• Managing patient enquiries and appointments

• Handling incoming calls and directing them appropriately

• Processing repeat prescriptions

• Updating and maintaining accurate patient records on EMIS Web

• Supporting clinical and admin teams with daily tasks

• Managing patient check-ins and arrivals

• Ensuring confidentiality and GDPR compliance at all times

 Essential Requirements

• EMIS Web experience

• Previous experience working in a GP surgery or primary care setting

• Excellent communication and organisational skills

• Confident multitasking in a fast-paced environment

• Strong attention to detail

If you are interested and available, please let me know — I would love to discuss this role with you - Kirby@SHRgroup.uk