Job Description
Community Healthcare Assistant (HCA) – Job Advert
We are seeking a compassionate, dedicated Community Healthcare Assistant (HCA) to join our team in Northampton, providing high-quality care and support to individuals in their own homes. This role is ideal for someone with previous healthcare experience who is committed to delivering safe, person-centred care.
Key Responsibilities
Practical Care
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Provide personal care including washing, dressing, toileting, and maintaining dignity.
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Support with food, nutrition, hydration, and simple meal preparation.
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Assist with mobility, safety, and positioning, using appropriate risk assessment tools.
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Provide catheter care, stoma care, pressure area support, and simple wound dressings.
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Assist with activities of daily living and ensure a safe, clean environment.
Emotional & Social Support
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Offer emotional and psychological support to patients, families, and carers.
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Communicate sensitively and effectively, tailoring your approach to each individual.
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Provide comfort and reassurance, including support around end-of-life care.
Care Planning & Teamwork
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Participate in assessments, care planning, evaluation, and review of care plans.
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Report any changes in a patient’s condition promptly to supervising clinicians.
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Work collaboratively within a multi-disciplinary team and attend care planning meetings.
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Undertake delegated clinical tasks once appropriate training and competency are achieved.
Record Keeping & Safety
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Maintain accurate written and electronic records.
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Uphold infection control standards and ensure safe handling of equipment, waste, and sharps.
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Ensure all equipment is cleaned, stored, and safe for use.
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Follow all policies relating to health and safety, confidentiality, and safeguarding.
General Duties
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Carry out administrative duties and maintain accurate documentation.
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Support new staff and contribute to maintaining high standards of care.
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Participate in ongoing training, supervision, and professional development.
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Report incidents, concerns, or complaints promptly.
Driving & Home Visit Responsibilities
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Hold a full driving licence and be willing to drive company or service vehicles where required.
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Complete pre-shift vehicle checks and ensure all clinical bags/equipment are stocked and safe.
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Maintain communication with the base team when visiting patients in the community.
Person Specification
Qualifications
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GCSEs (A–C) or equivalent including English and Maths, or relevant experience.
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NVQ Level 2 in Healthcare or equivalent (essential).
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Care Certificate (desirable).
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Full Driving Licence (essential).
Experience
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Previous healthcare experience (essential).
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Experience working in a busy public-facing role.
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Confident using computers and electronic record systems.
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Experience in end-of-life care (desirable).
Skills
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Strong communication and interpersonal skills.
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Excellent record-keeping and attention to detail.
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Ability to use initiative and problem-solve effectively.
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Compassionate, patient-focused approach.
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Good time-management and organisational skills.
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Ability to maintain confidentiality at all times.
Personal Qualities
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A strong team player with a flexible and positive attitude.
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Commitment to delivering high-quality care.
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Willingness to work unsocial hours including evenings, weekends, and bank holidays.
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Sense of humour and resilience when working in challenging environments.